Privacy Policy - Shopify APP

Effective Date: May 20, 2025

GrootApps: Mobile App Builder ("we", "our", or "us") is committed to protecting the privacy of Shopify merchants and their customers. This policy explains how we collect, use, and safeguard data accessed through our Shopify App, which helps merchants convert their Shopify stores into native mobile applications.


1. Information We Collect

Upon installation, our app requests permission to access specific data from your Shopify store via the following scopes:

Merchant Store Data

  • Orders & Fulfillment
    read_orders, write_orders, read_all_orders, read_draft_orders, write_draft_orders, read_fulfillments, write_fulfillments, read_assigned_fulfillment_orders, write_assigned_fulfillment_orders
  • Products & Inventory
    read_products, write_products, read_product_listings, read_inventory, write_inventory
  • Customers & Companies
    read_customers, write_customers, unauthenticated_read_customer_tags, unauthenticated_read_customers, unauthenticated_write_customers, read_companies
  • Content & Localization
    read_content, unauthenticated_read_content, read_locales, read_markets
  • Mobile Platform Integration
    read_mobile_platform_applications, write_mobile_platform_applications
  • Selling Plans & Payments
    unauthenticated_read_selling_plans, read_payment_mandate
  • Public Product Info
    unauthenticated_read_product_inventory, unauthenticated_read_product_listings

2. How We Use Your Information

We use your data to:

  • Build and maintain your mobile app experience
  • Sync and display product, customer, and order data in real time
  • Enable mobile-specific functionalities such as customer login and dynamic localization
  • Maintain accurate inventory and fulfillment workflows
  • Provide support and ensure app reliability

We do not use or sell your data for advertising or unrelated marketing purposes.


3. Sharing of Information

We do not sell or rent your information to third parties.

We only share data with:

  • Shopify, for app functionality within their platform
  • Service providers, who help us operate the app under strict confidentiality
  • Authorities, only if legally required

4. Data Retention

We retain your data:

  • Only as long as you use the app
  • As needed to fulfill app operations
  • As legally required

Upon uninstallation, we automatically delete your store data within 30 days.


5. Data Security

We use industry-standard security measures—including encryption, access controls, and auditing—to safeguard your data against unauthorized access, loss, misuse, or disclosure.


6. Your Rights

As a merchant, you have the right to:

  • Access and correct your data
  • Request data deletion
  • Withdraw access by uninstalling the app

To exercise these rights, contact us using the details below.


7. Changes to This Policy

We may update this Privacy Policy at any time. We will notify you of significant changes via email or app notifications.


8. Contact Us

If you have any questions or concerns, please contact us at:

GrootApps Technologies
📧 Email: hello@grootapps.com
🌐 Website: https://grootapps.com